By accessing or using PIA (Personal Identity Agent), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

These Terms constitute a legally binding agreement between you and PIA. Your use of the service confirms your acceptance of these Terms.

PIA is an "OAuth for Life" platform that allows users to:

• Configure personal identity profiles for AI agents

• Define permission-based policies controlling what agents can do

• Authorize external agents to act on their behalf

• Verify agent actions against configured policies using AI/LLM providers

• Connect services (Gmail, Calendar, Contacts, Drive, Tasks) for agent execution

• Maintain comprehensive audit logs of all agent activities

The service uses AI/LLM providers (Groq, Google Gemini, or Ollama) to evaluate agent requests against your configured policies.

As a user of PIA, you agree to:

• Provide accurate and complete information when creating your account

• Maintain the security of your account credentials

• Configure your agent policies responsibly and review them regularly

• Monitor authorized agents and revoke access when no longer needed

• Review audit logs periodically to ensure no unauthorized activity

• Comply with all applicable laws and regulations

• Not use the service for illegal, harmful, or abusive purposes

• Not attempt to circumvent security measures or access restrictions

• Not share your agent tokens with unauthorized parties

When you authorize an external agent to access your PIA account:

• You grant the agent specific permissions from your configured policy

• The agent receives a secure token (valid for 1 year by default)

• All agent actions are verified against your policy before execution

• Complete audit logs are maintained for all agent activities

• You can revoke agent access at any time through the "My Agents" page

• You are responsible for monitoring and managing authorized agents

• PIA is not responsible for actions taken by third-party agents

PIA integrates with third-party services (Google Gmail, Calendar, Contacts, Drive, Tasks):

• You must authorize each service connection via OAuth

• OAuth tokens are stored encrypted and used only for approved actions

• You can disconnect services at any time through the "Connections" page

• PIA is not responsible for issues with third-party services

• Service availability and functionality may change without notice

• You remain responsible for all actions executed through connected services

PIA uses AI/LLM providers to verify agent actions:

• Your action requests are sent to the configured LLM provider (Groq, Gemini, or Ollama)

• LLM responses are used to make approval or denial decisions

• AI verification is not perfect and may produce incorrect results

• You should review audit logs and configure policies carefully

• PIA is not liable for incorrect AI decisions

• You can change your preferred LLM provider in your policy settings

To the fullest extent permitted by law:

• PIA is provided "as is" without warranties of any kind

• We do not guarantee uninterrupted, error-free, or secure service

• We are not liable for damages resulting from use of the service

• We are not responsible for actions taken by authorized agents

• We are not liable for issues with third-party services or LLM providers

• Our total liability shall not exceed the amount you paid for the service

• Some jurisdictions do not allow limitation of liability, so these limits may not apply to you

We reserve the right to terminate or suspend your account at any time for:

• Violation of these Terms of Service

• Fraudulent, abusive, or illegal activity

• Prolonged inactivity

• Any reason at our sole discretion

You may terminate your account at any time by contacting us. Upon termination, all your data will be deleted according to our data retention policy (see Privacy Policy).

The PIA service, including all software, design, text, graphics, and other content, is owned by PIA and protected by copyright and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the service for its intended purpose. You may not copy, modify, distribute, or reverse engineer any part of the service without our written permission.

If you have questions about these Terms of Service, please contact us:

• Email: legal@pia.com

• Website: https://pia.com/contact

We will respond to your inquiry within 30 days.